Welcome to Weatherbeeta Shop at www.horsebootsshop.com. These Terms and Conditions govern your use of our website and purchases of our premium equestrian products. By accessing our site or making a purchase, you agree to comply with these terms.

1. Website Use and Intellectual Property

1.1 Access and Eligibility

Our website is intended for equestrian enthusiasts, professional riders, and horse owners aged 18+ who seek high-quality horse equipment. By using our site, you confirm you meet these criteria.

1.2 Intellectual Property

All content on our website, including product designs, images, text, and logos, is the exclusive property of Weatherbeeta Shop and protected by intellectual property laws. Unauthorized use is strictly prohibited.

2. Products and Services

2.1 Product Description

We specialize in premium equestrian equipment including:

  • All Purpose, Contour, and Dressage Saddle Pads
  • Bell Boots and Hoof Boots
  • Dressage, English, and Hunter Bridles
  • Horse Training Equipment
  • Girths and Riding Accessories

We strive for accurate product descriptions but cannot guarantee colors will match exactly due to screen variations.

2.2 Product Availability

All products are subject to availability. We reserve the right to limit quantities and discontinue products without notice.

3. Orders and Payments

3.1 Order Process

Orders are processed within 1-2 business days (excluding weekends/holidays). You’ll receive an order confirmation email with details.

3.2 Payment Methods

We accept:

  • Visa
  • MasterCard
  • JCB
  • PayPal

Payment is processed immediately upon order confirmation.

3.3 Pricing

All prices are in USD. We reserve the right to adjust prices due to market conditions or supplier changes.

4. Shipping Policy

4.1 Shipping Areas

We ship worldwide except to some Asian countries and remote regions. Contact us if unsure about your location.

4.2 Shipping Options

  • Standard Shipping ($12.95): Via DHL/FedEx, delivered in 10-15 business days after dispatch
  • Free Shipping: For orders over $50 via EMS, delivered in 15-25 business days after dispatch

Delivery times may vary during peak seasons or due to customs processing.

5. Returns and Refunds

5.1 Return Policy

We accept returns within 15 days of receipt if items are:

  • Unused and in original condition
  • With all tags attached
  • In original packaging with proof of purchase

5.2 Non-Returnable Items

For hygiene reasons, we cannot accept returns on:

  • Lunging Equipment
  • Riding Whips & Crops

(Exceptions made for defective/damaged items upon arrival)

5.3 Return Process

  1. Email [email protected] within 15 days
  2. Include order number and reason for return
  3. Wait for return approval and instructions
  4. Ship items to provided address (tracking recommended)

5.4 Refunds

Refunds are processed within 3-5 business days after we receive and inspect your return. Original payment method will be credited.

6. Customer Responsibilities

6.1 Accurate Information

You must provide accurate shipping and payment information. We’re not responsible for delays due to incorrect addresses.

6.2 Customs and Duties

International customers are responsible for any customs fees or import taxes. We cannot declare lower product values.

6.3 Return Shipping Costs

Customers bear return shipping costs unless the return results from our error.

7. Liability Limitations

7.1 Product Use

Our products are designed for equestrian use. We’re not liable for injuries resulting from improper use or failure to follow manufacturer guidelines.

7.2 Website Availability

We strive for uninterrupted service but aren’t liable for temporary outages due to maintenance or circumstances beyond our control.

7.3 Damaged Goods

Contact us immediately at [email protected] if you receive damaged items. Include photos for fastest resolution.

8. Privacy and Data Protection

Your privacy is important. We collect only necessary data to process orders and improve service. See our separate Privacy Policy for details.

9. Changes to Terms

We may update these terms periodically. Continued use after changes constitutes acceptance of the modified terms.

10. Governing Law

These terms are governed by California law. Any disputes shall be resolved in Sacramento County courts.

Contact Us

Weatherbeeta Shop
885 Hill Croft Farm Road
Sacramento, US 95814
Email: [email protected]